Salesforce Data Cloud Consultation & Implementation
Our Salesforce Data Cloud experts help companies transform complex, scattered data into actionable insights for stronger customer relationships.
Is siloed data holding you back?
- Do you have data scattered across multiple systems?
- Does your team spend a lot of time collating data from different systems to create reports and dashboards?
- Are you unable to personalize at scale and improve your customer engagement?
- Are you unable to leverage AI solutions for better business outcomes?
Why Salesforce Data Cloud
For Sales:
- Help your sales team focus their efforts in the right direction with improved lead scoring based on integrated data.
- Use predictive analytics for forecasting sales trends and customer buying patterns, and identifying whitespace opportunities.
- Enable your team to create tailored strategies based on consolidated customer data from multiple sources.
For Service:
- Provide proactive, personalized customer service based on a 360° view of the customer.
- Decrease case resolution time by leveraging customer insights to route cases to the appropriate service agent.
- Increase CSAT scores by analyzing service metrics to identify areas for improvement, optimize service processes, and enhance overall customer service delivery.
For Marketing:
- Increase conversions by creating highly targeted marketing campaigns with faster segmentation.
- Implement personalized customer engagement strategies with insights into the customer journey across all touchpoints.
- Track the effectiveness of marketing campaigns in real-time to quickly adjust ad-spends and maximize ROI.
For Management:
- Make strategic decisions regarding market opportunities, resource allocation, and business development powered by comprehensive data and predictive AI.
- Quickly identify and address areas of concern with real-time business performance monitoring across departments.
- Identify potential risks by analyzing patterns and trends within the data to implement preventative measures.
Why Consulting Block for Data Cloud
- Trusted Salesforce Crest Partner with over 300 customers and 900 engagements.
- Expertise in data management areas like data governance, integration, modeling, architecture, and security.
- Proprietary accelerators for quicker deployment and easier management.
- Specialized in delivering tailored Data Cloud solutions across sectors like finance, healthcare, and nonprofit.
- Custom training programs to familiarize your team with Data Cloud's key features.
- Clearly defined Data Cloud framework to achieve desired outcomes.
Our Approach To Implementing Data Cloud
Each Data Cloud implementation project is unique, depending on factors such as the complexity of existing data systems, the diversity of data sources, the specific business needs and objectives, and the level of customization required.
It is vital to understand Data Cloud, know who will use it and why, and clarify your desired outcomes. We’ll facilitate a conversation about these points and work with you to determine what the right next steps are, including our Readiness Assessment (Ready360), our MVP (Minimum Viable Power) Package, or a full-scale, customized implementation.
Readiness Assessment 
Assess your company's Salesforce Data Cloud readiness by examining organizational alignment, data management, technology, skills, processes, security, and finances, identifying gaps, providing insights, and estimating costs for optimal results.
Minimum Viable Power Package
Our MVP isn't a 'lite' version. It's a carefully crafted package with Data Cloud's most potent features, such as data unification and 360° insights, to help you reshape how you use data and scale with proven innovation.
Full-Scale Implementation
Includes end-to-end services, from readiness check to implementation and support of Data Cloud at scale. We provide strategic direction, data architecture design, integration, ongoing optimization, training, and more.
Harness the power of Data Cloud with Consulting Block.
